Please introduce yourself and your organisation.
St John Worboys, National Account Manager for Baylis & Harding.
I am responsible for managing our commercial trading relationship with Sainsburys and Asda. As one of the UK’s most recognisable luxury gift brands, Baylis & Harding provides a stunning range of keepsake gifts, hand care collections, bath & body products plus more.

Why did you choose our e-learning courses?
The convenience and flexibility of the course offered online was great and meant that I could take the course at a time and from a location that suited me best.

What specific need or problem were you trying to address by taking our training?
I was looking to support my business by ensuring that should the need arise we can operate safely in the case of a fire by training as a Fire Marshal.

How did our training stand out from other options you considered?
The training was selected by our Leadership team because of the flexibility it offered and approach it took and because it clearly met with our needs and was delivered in a clear and concise manner.

How was the learning process for you and your staff?
The learning process was clear, straightforward, concise, well communicated both verbally and pictorially and well managed from the outset. I would recommend it.

How straightforward was it to get started?
It was very straightforward to get started from the initial link to accessing the course and entering all the required set up details.

How did you find distributing the training and tracking the progress of your staff?
This was simple and provided in a way that allowed us to know where we were at any time.

What issues did you face whilst using our training and/or systems and how were they resolved?
We did not encounter any issues from start to finish. The course was accessed and provided as expected and as planned and met with our needs in a clear and concise way.

What specific outcomes have you achieved as a result of using our training?
We managed to get the team through fire warden training, they now have the knowledge and skill set to act appropriately and with confidence should the need arise for them to put the skills they have learnt into practice.

Can you give an example of any awards, metrics or data to support your results?
As part of our responsibility to both colleagues and the company alike we have been able to acquire the required fire safety certification so we can operate safely and within the letter of the law.

What feedback have you received from your employees or other stakeholders?
The feedback received from the team has been very positive, all found the course insightful, and educational whilst giving them the skills they require to support themselves and their colleagues should the need arise.

How effective and engaging have they found the training?
The team found the course effective and engaging and liked the way it took you through the various components of the course in a structured way.

Are there any specific features or aspects of the training that they particularly liked?
The way the course was constructed in modules and there were questions at the end of each section to ensure you had understood what you had just learnt.

Overall, would you recommend High Speed Training to others?
Yes we would, we found the set up of the course straightforward, the needs of our team were met and because of the way it was structured the team felt confident that they could act with knowledge should the need arise.

The post Customer Testimonials: Baylis & Harding appeared first on The Hub | High Speed Training.

Please introduce yourself and your organisation.
Nick Gent, Director at TBS Cladding Solutions. We are a brick-cladding manufacturer specialising in both the retail and large scale commercial sectors, both within the UK and Export markets. We currently employ 20 full time staff at our production facility. My role is to control the day to day running of the company.

Why did you choose our e-learning courses?
I spent a lot of time looking for local providers who could offer the correct courses for my staff, eventually giving up as there isn’t anyone local who could offer the required courses, which meant I would have had to send staff away for the courses which increases the cost due to the travelling and hotels required, also a large proportion of staff also did not want to be away from home. When I discovered High Speed Training, which offered a wide variety of courses at reasonable prices that could be done in the office at a time to suit the business, it was the perfect fit for our company and importantly the staff also.

What specific need or problem were you trying to address by taking our training?
I was trying to avoid having staff sent all over the county at different times to get on the correct courses, which generally fell at times we could not spare the resources, or were months away from taking place, the e-learning courses are the perfect solution to this issue allowing me to pick and choose when the training takes place to suit the business needs.

How did our training stand out from other options you considered?
I had a look at a few providers, and I found High Speed Training to offer the largest variety of courses that were relevant to our business, at very competitive prices, with the added benefit of an admin system that lets me allocate and monitor course progress for all staff.

How was the learning process for you and your staff?
The feedback I have received from all staff is that the courses are very well designed, easy to navigate, and give them plenty of time to absorb the required knowledge before moving on to the next section, which is especially important when you have staff with different levels of capabilities.

How straightforward was it to get started?
Really straightforward to be honest, I purchased several courses online and received an email back within minutes to create an admin log-in, far easier than organising travel arrangements and overnight accommodation.

How did you find distributing the training and tracking the progress of your staff?
This was the simplest part of the process, I found it very easy to add the correct staff and assign the courses individually, the fact I can also track their progress easily is also a big plus for me.

What specific outcomes have you achieved as a result of using our training?
We have got the necessary staff trained on their required roles, and some additional training courses that we probably would not have gone for if it not for the ease of doing them online, this coupled with the fact that it has built in reminders for their refreshers takes a weight of my mind trying to record and track this information.

What feedback have you received from your employees or other stakeholders?
The feedback from the employees has all been very positive, they much prefer the online option than travelling to sit in a classroom for hours on end! The added bonus that they can start and stop the course to suit themselves has been the best benefit to the staff.

How effective and engaging have they found the training?
I would say the training is very effective, more so than classroom-based training where they have the opportunity to switch off, sit back and let death by powerpoint commence. I have been on several of these types of courses and then they even go through the answers with you at the end test, so in my opinion the High Speed Training course is far more engaging as they actually have to interact with the learning to progress through to the next stage.

Are there any specific features or aspects of the training that they particularly liked?
I think the biggest feature that the staff have liked would be the ability to pause the training and pick it back up later at a more convenient time. Some of my staff have opted to do the training from home, which if you have a busy family life can make completing the courses in one go tricky.

Overall, would you recommend High Speed Training to others?
Yes, I would absolutely recommend High Speed Training to others, I think in today’s day and age having the ability to complete online courses is a far more efficient method of training staff than face-to-face/classroom-based learning, it is more engaging, more cost-effective, and takes the stress out of keeping on top of refreshers.

Is there anything else you would like to add?
The only comment I would add is the ability to use the staff member’s email address or name as a login instead of it all being based on the initial admin email address.

The post Customer Testimonials: TBS Cladding Solutions appeared first on The Hub | High Speed Training.

Please introduce yourself and your organisation.
Richard Johnston, Business Support Manager at Alba Traffic Management. Based in Inverness and Fife, Alba Traffic Management provides a comprehensive range of professional traffic management solutions for highway repairs, major events and utilities work.

Why did you choose our e-learning courses?
Price was unrivalled and I had been given good feedback from other parts of the business as we are part of a bigger group. The course was perfect for the level required as we needed awareness training rather than a full qualification.

What specific need or problem were you trying to address by taking our training?
We are audited bi-annually and it was raised as a non-conformance at a recent audit as we did not have an on-site Fire warden or any kind of official Fire Training. Our offices are very basic but as always – knowledge is King and we are pleased to know more than we did prior.

How did our training stand out from other options you considered?
The affordable price was the initial reason but reputation and previous use cemented the choice.

How straightforward was it to get started?
Very easy, I was able to give all my staff personal login details with no issue. Feedback received from all staff was positive.

What specific outcomes have you achieved as a result of using our training?
I was able to close out a non-conformance raised by an external auditor and the workplace is now a safer environment. We are now more knowledgeable about the potential fire hazards within the workplace.

Can you give an example of any awards, metrics or data to support your results?
This training further strengthens our dedication to continual improvement that we document within our various policies. With this training in place, we can comfortably carry out our own fire-safety assessments /inspections /records.

What feedback have you received from your employees or other stakeholders?
This is a basic requirement that should have been completed before it was and was an oversight by management. This now forms part of the training matrix and will not be missed going forward.

Are there any specific features or aspects of the training that they particularly liked?
Ease of use from start to finish and a hardcopy certificate to back-up the training completed. Nothing else to report but have saved the website for future use.

Overall, would you recommend High Speed Training to others?
Absolutely, good value for money. I was able to organise the training for multiple staff members with no issue and I have been given good feedback from said users. This has also given an opportunity to share responsibility with other members of staff.

The post Customer Testimonials: Alba Traffic Management appeared first on The Hub | High Speed Training.

Please introduce yourself and your organisation.
Emma Goldsby, Office Manager at BSH Remediation. BSH Remediation is a bulk earthworks based company in the construction industry working on live sites. My role includes arranging all health and safety training for our company.

Why did you choose our e-learning courses?
They are simple and easy to purchase. The range of courses offered is outstanding and reasonably priced. The management suite is great as I can view everything in one place and keep track of everyone’s training requirements as well as view their certificates and check if they have completed their training.

What specific need or problem were you trying to address by taking our training?
I wanted to find a one stop training provider for all our requirements and that covered a range of health and safety certifications across the board. A lot of my team work on live sites so it needed to be simple to use, not time consuming and offer them the opportunity to learn at times that fitted in with their day to day job.

How did our training stand out from other options you considered?
The prices were very reasonable and I liked that there are bulk discounts available. It was important that I could manage everyone in one place and view the information I needed quickly.

How was the learning process for you and your staff?
Brilliant! The feedback from my team was all positive. The logins were easy to set up and they could access the learning quickly and efficiently. There have been no technical glitches which is great as the team is busy and this means they could log in, get their training done without any issues which has been super efficient.

How straightforward was it to get started?
I was able to set up my management suite quickly and then adding my staff members was quick and straightforward after that. I was soon set up and able to view them all individually so that I could check their details before selecting the training that each one needed individually.

How did you find distributing the training and tracking the progress of your staff?
This is the area where I needed the process to be as simple and easy as possible. My team’s time is very compromised so there couldn’t be any time wasting if this process wasn’t easy for them. From selecting the training they needed, to adding them to that training was great, I got an instant alert once they had completed their training as well so it was kept updated throughout.

What issues did you face whilst using our training and/or systems and how were they
resolved?
I had a little problem logging one member of staff on for their training but I used the online chat to sort it out and it was fab. My query was responded to really quickly and I was walked through the process to sort it out.

What specific outcomes have you achieved as a result of using our training?
All of our employees now have up to date health and safety training. I have a one stop place that I can now go to which makes co-ordinating the whole team so much more efficient. There have also been other courses that we have been able to offer to our team from the wide range of courses on offer.

Can you give an example of any awards, metrics or data to support your results?
We go through CHAS and SMAS accreditations and ISO every year. Knowing that we have an up to date training matrix supported by High Speed Training and helped us gain these quickly and efficiently.

What feedback have you received from your employees or other stakeholders?
All of our employees have been really happy with the training provided by High Speed Training. They have all reported that the systems are easy to use and simple to follow. Previous platforms have glitched or not offered a complete set of options for us so to move to this platform has been satisfying and pain free.

How effective and engaging have they found the training?
The training that we have booked form High Speed Training is general requirements for live sites. They have been effective because the process itself has been uncomplicated.

Are there any specific features or aspects of the training that they particularly liked?
The general ease of the system has been received very well by our employees. They were a little reserved in moving to a new platform but the change to High Speed Training was swift and easy with no problems at all.

Overall, would you recommend High Speed Training to others?
I would 100% recommend High Speed Training to anyone seeking an online platform and one stop shop for all their training requirements. The range of courses offered is wide and varied and we have been able to introduce some new forms of training to our team. I feel confident that they are delivering the most up to date training and the online support is exceptional. It has been easy to use, manage and coordinate. Just brilliant!

The post Customer Testimonials: BSH Remediation appeared first on The Hub | High Speed Training.

Please introduce yourself and your organisation.
Daniele Jankauskaite, Accounts Apprentice at Concept Air Conditioning & Refrigeration Maintenance. We’ve become one of the leading installation and maintenance companies in the North-West.

Why did you choose our e-learning courses?
We always use High Speed Training as we find the courses are entertaining and up-to-date with all the regulations. You do learn a lot from them.

How did our training stand out from other options you considered?
This training stands out from all other options as it is very easy to understand, very modern to look at as is the website, very easy to use and much more entertaining than any other options out there for training courses.

How was the learning process for you and your staff?
The learning process is very easy to monitor and to do, as we have one account which controls all training. It makes it much easier to see which courses you have and can allocate to staff.

How straightforward was it to get started?
It was very straightforward to get started as soon as you purchase a course it is then displayed on your account with the login and username details.

What feedback have you received from your employees or other stakeholders?
Employees have praised High Speed Training for being an effective and easy to use provider. When certificates expire we can put staff on to do the updated version very quickly and do not have to wait extensive amounts of time such as not having to travel.

How effective and engaging have they found the training?
Staff and employees have found High Speed Training very effective as these courses allow us to keep up to date with regulations.

Overall, would you recommend High Speed Training to others?
I would recommend High Speed Training to other people and other companies. This is because it is very simple to use, there is a lot of choice of courses almost for every industry. It can be completed from anywhere and anytime.

The post Customer Testimonials: Concept Air Conditioning and Refrigeration appeared first on The Hub | High Speed Training.